I had a discussion recently with someone who, for three decades, had been performing a statistical function at a large manufacturing company. He couldn’t understand why, in spite of excellent job performance reviews, his company had furloughed him indefinitely.
In his article for Computerworld, Paul Glen recounts that when most executives have told him that their operations require more accountability what they are really saying is that they need someone to blame.
During my courses preparing quality professionals to successfully take certification exams offered by American Society for Quality (ASQ), one topic that constantly comes up is the challenge of getting organizational management to support quality initiatives.
When you have a CMMS in place, then your operations will be dependent on the information that is provided by the system, such as asset availability, budget variances, energy consumption, performance, work backlog and payroll hours.
The management systems auditing community has recently engaged in a lot of talk about how to audit a quality management system (QMS) when there are minimal requirements for documentation in the ISO 9001:2015 standard.