Quality Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Quality Magazine logo
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
    • SUBMIT YOUR PRODUCT
  • CHANNELS
    • AUTOMATION
    • MANAGEMENT
    • MEASUREMENT
    • NDT
    • QUALITY 101
    • SOFTWARE
    • TEST & INSPECTION
    • VISION & SENSORS
  • MARKETS
    • AEROSPACE
    • AUTOMOTIVE
    • ENERGY
    • GREEN MANUFACTURING
    • MEDICAL
  • MEDIA
    • A WORD ON QUALITY PUZZLE
    • EBOOKS
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • EVENTS
    • EVENT CALENDAR
    • IMTS
  • DIRECTORIES
    • BUYERS GUIDE >
      • Supplier Insights
    • NDT SOURCEBOOK
    • VISION & SENSORS
    • TAKE A TOUR
  • INFOCENTERS
    • Digital Quality Management Systems
    • NEXT GENERATION SPC & QUALITY ANALYTICS
  • AWARDS
    • ROOKIE OF THE YEAR
    • PLANT OF THE YEAR
    • PROFESSIONAL OF THE YEAR
  • MORE
    • Expert Columns
    • NEWSLETTERS
    • QUALITY STORE
    • INDUSTRY LINKS
    • SPONSOR INSIGHTS
  • EMAG
    • eMAGAZINE
    • ARCHIVES
    • CONTACT
    • ADVERTISE
  • SIGN UP!

Case Studies: Riding the Rails to Quality

January 1, 2003
Making trains run more smoothly is only one of the missions of Progress Rail Services and its 27 operations throughout North America. Fitting the wheels onto axles is another matter, especially when the tonnage required to force the wheels securely onto the axles is somewhere between 90 and 160 tons.

Therefore, high precision in measuring wheel bore diameters during machining so that the wheels can be fitted perfectly to an axle is critical to the successful and smooth performance of train wheels. According to Mike Russell, quality assurance manager at Progress Rail’s plant in Jackson, SC, comparing the new and old ways of measuring bore diameters has shown a 10-fold increase in accuracy with the newest instrument recently acquired by the company.

GR&R at 15%

Consistent quality is also key for the success of this leading supplier of rail, rail anchors and track-work components.

“The optimum fit between the axle and the wheel bore is critical, and it is necessary to hold a tolerance of 0.002-inch on the wheel bore,” he says. “We formerly used a stick micrometer for measuring these wheel bores and it wasn’t very reliable.”

Today the company uses an electronic pistol-grip bore gage from the Fred V. Fowler Co. (Newton, MA) to get its readings. The Bowers XT Holematic Pistol Grip Bore Gage allows a wide measurement range of ¼-inch to 8 inches without the need to change anvils. It has two preset memories, self-centering heads and an RS232C output. It has a tungsten carbide measuring face on all three-point heads from 5 inches and provides constant measuring pressure.

“In studies of gage repeatability and reproducibility (GR&R) with the old stick gage, we showed 159% or no better than 1.59 times the tolerance. This meant that it was impossible to hold the 0.002-inch tolerance effectively. Most manufacturers like ourselves look for a 30% GR&R and prefer it to be near to 10 percent if possible. With the Bowers Gage, we achieved a 15% result,” Russell says.

Fewer misfits

The company’s previous experience in fitting wheels to axles had shown a “misfit” rate of 1%, but during August’s first half Russell says the rate dropped 0.65%. Further, the new gage has eliminated the factor of operator fatigue. Such fatigue contributes to unreliability in meeting Progress Rail Services’ quality standards. The time it took per measurement has dropped from 30 seconds to 5 seconds.

“When we worked before,” Russell adds, “three different operators gave three different readings. Now, they are all on target and give us greater confidence in our methods.”

The importance of the low misfit rate, according to Russell, has to do with the standards set by the Association of American Railroads (AAR). When the wheel is mounted it either must meet the minimum or maximum tonnage requirements stipulated by AAR. “That is why our goal is not to have any misfits,” he says.

To enable the new gage to provide optimum results, Fowler supplied the company with special spherical anvils to accommodate the intentionally rough surface finish in the wheel bores. This enables the operator to place the gage into the component by resting the squaring collar on the wheel face to obtain an instant reading by releasing the pistol trigger. The spherical profile on the anvils takes care of any misalignment of the gage and the axis of the bore.

Russell is recommending the other company wheel shops in California, Texas, Indiana, Kentucky, Nebraska, South Carolina and Canada switch to the new bore gage. “It takes variability out, assures accuracy and is easy to use,” Russell says. “Training time is minimal.”

Fred V. Fowler Co. Inc.
(800) 788-2353
www.fvfowler.com

Benefits

  • The company improved its GR&R from 159%, or no better than 1.59 times the tolerance, to 15%.
  • The misfit rate dropped from 1% to 0.65%.
  • The new gage reduced operator fatigue that contributed to unreliability.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2024 Quality Rookie of the Year Justin Wise 1440x750px banner with "Quality Rookie of the Year" logo inset

    Meet the 2024 Quality Rookie of the Year: Justin Wise

    Justin Wise is an exceptional individual who has been...
    Aerospace
    By: Michelle Bangert
  • Man with umbrella and coat stands outside while it rains at night looking at a building.

    Nondestructive Testing: Is there an ethics problem?

    I was a whistleblower who exposed fraudulent activities...
    NDT
    By: Dale Norwood
  • Unraveling Deflategate: Football stadium with closeup of football on field

    Unraveling the Tom Brady Deflategate

    The Deflategate scandal erupted following the 2014 AFC...
    Measurement
    By: Greg Cenker and Henry Zumbrun
Manage My Account
  • eMagazine Subscriptions
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Quality audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Quality or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Key Takeaways for Quality Leaders
    Sponsored byComplianceQuest

    Key Takeaways for Quality Leaders from the 2026 Gartner Magic Quadrant™ for QMS

  • This image shows a person seated next to a Bobcat T66 compact track loader.
    Sponsored byPolyWorks by InnovMetric

    Supercharging Digital Gauging at Bobcat North America

  • Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios
    Sponsored byDorsey Metrology International

    Ensuring Product Quality in a Competitive Manufacturing Landscape

Popular Stories

iStock-1352825159-jpg.jpg

U.S. Should Substantially Boost Support for Manufacturing USA Program, Issue National Industrial Manufacturing Strategy, Says New Report

Two Individuals Using Quality Management Software

Quality’s Dirty Secret

Key Takeaways for Quality Leaders

Key Takeaways for Quality Leaders from the 2026 Gartner Magic Quadrant™ for QMS

2026 Quality Professional of the Year!

Events

July 14, 2026

Quality Leaders Forum: Better Communication, Better Quality Data

The Quality Leaders Forum is a quarterly, editor-moderated fireside chat series hosted by Quality Magazine, featuring candid conversations with senior manufacturing and operations executives shaping enterprise-level quality.

August 12, 2026

Eliminate Manual FAI Processes and Reduce Inspection Time by Up to 90%

Discover how advanced FAI software automates First Article Inspection workflows by generating inspection plans, validating results in real time, integrating 2D/3D data, and reducing quality escapes to improve efficiency and compliance.

View All Submit An Event

Products

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

See More Products
Rookie of the Year Custom Content

Related Articles

  • Case Studies: Monitoring the Process Ensures Quality

    See More
  • Case Studies: Quality Over the Net

    See More
  • Fully Automated PCB Assembly Line Equipped with High Precision Robot Arms at a Factory. Electronic Devices Manufacturing Industry.

    Case Studies of AI for Superhuman Quality Control in Electronics

    See More

Related Products

See More Products
  • leanss.jpg

    Lean Six Sigma for Engineers and Managers With Applied Case Studies

  • lean manu.jpg

    Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

  • A Primer on the Taguchi Method, 2nd Edition

See More Products

Related Directories

  • OpusWorks by The Quality Group

    OpusWorks accelerates enterprise transformation with scalable training, project management, and AI-powered insights. Our platform delivers role-based learning and STATWORKS! to drive Continuous Improvement. Open Enrollment supports data-driven decision-making and performance optimization. CPI Portal complements this by offering access to enterprise tools, pre-configured classes and resources for individuals and teams.
  • Quality America Inc.

    Since 1982, Quality America's customer-driven approach to software support and development has led to innovative SPC and Calibration Management software, sold separately or combined, used by thousands worldwide. Learn SPC, Lean Six Sigma and Quality Management skills from a leading author and subject matter expert, who's helped thousands of students achieve certification.
×

Stay in the know with Quality’s comprehensive coverage of
the manufacturing and metrology industries.

Newsletters | Website | eMagazine

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Manufacturing Division
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Market Research
    • Reprints
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing