Mailbag:<br>Swallowing the Camel

Mailbag:
Swallowing the Camel

Dear Editor,

I am in complete agreement. At my last company, they were always spending hours trying to complete ISO 9000. Meanwhile, some simple methods I suggested to improve quality (such as actually tracking production problems) were rejected.

I truly believe many companies are straining out the gnat and swallowing the camel.

Ken Saylor

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