Over my nearly 50 years of industrial experience I’ve had the opportunity of working with many quality professionals from across a broad spectrum. The primary problem most quality professionals want to discuss is their relationship with management, or more accurately, their lack of relationship. Most want advice about how to deal with inaction and conflict with their management.
Many are surprised when I tell them that the real problem likely rests with us, the quality professional, not with management! I spent many years in various quality functions as well as operations, engineering, R&D, etc., before retiring as a senior leader in a Fortune 50 company. This experience gave me a unique perspective.