Leaders prioritize efficiency and productivity over quality management, compromising long-term standards, evident in the widespread adoption of operational excellence programs like Lean and Six Sigma.
Government contractors, national and state defense agencies, military medical systems and the Environmental Protection Agency (EPA) have been using performance improvement techniques such as Total Quality Management, Six Sigma and lean for more than a decade. Most government agencies and contractors are faced with finding ways to reduce costs and save taxpayers money while ensuring the United States and its allies remain safe and healthy.
