Articles by Roderick A Munro

QM 0923 CLMN Standards ISO MSS Structure slide

Standards 101

Using the ISO Management Systems as a Marketing Tool

Many organizations fail to realize the importance of customer perspectives on the use of standards.

September 4, 2023

Many organizations fail to realize the importance of customer perspectives based on use of the ISO MSS series. How can your company utilize the ISO MSS to your best advantage?

Standards 101

CPR for Internal Auditors

Think of conformance/compliance; process approach; and risk-based thinking.

Roderick A Munro

July 26, 2023

CPR for internal auditors is an acronym designed to help internal auditors remember concepts for conducting better audits. The acronym represents conformance/compliance; process approach; and risk-based thinking.

Standards 101

Learns from ISO 9001:2015

Having conducted well over 700 audits, I've noticed some patterns.

Roderick A Munro

March 29, 2023

Having conducted well over 700 audits, there are some patterns that have developed that are interesting to note.

Understanding How Management Involvement Impacts the Risk of Quality Cost

Here’s a hidden gem in the pursuit of quality.

Roderick A Munro

November 8, 2019

As a full time auditor for the past six years for one of the large management system registrars, I start every interview, from production personnel to the CEO, with the question: “Given all of your job responsibilities at this company, what does the word ‘quality’ mean in your work?”