Articles by Robert Ferrone

The traditional image of a quality department is rapidly becoming a relic of the past. Driven by the relentless march of digital transformation, escalating customer expectations, and a growing emphasis on holistic corporate responsibility, the quality department of the future will undergo a profound metamorphosis. 

The future impact of ISO and the GHG Protocol (September 12th) on quality is characterized by a significant expansion of the definition of quality itself. 

Auditors play a central role in certifying compliance with this standard. However, as environmental priorities evolve and technological tools advance, the competencies required of the EMS auditors are also undergoing significant transformation.

The shift from environmental skepticism to optimism is driven by market demands for profitable, sustainable practices. Addressing environmental challenges is now essential for industries, impacting ecosystems, health, and corporate strategies.

To tackle the urgent crisis of climate change, we might benefit from leaders like W. Edwards Deming, Joseph Juran, and Armand Feigenbaum. Their systematic approaches and focus on continuous improvement in quality management could offer valuable insights for achieving a sustainable future.

Recent quality issues with Boeing aircraft reveal critical flaws in ISO certification processes, despite adherence to standards like AS 9100. Strengthening these certifications is essential for maintaining credibility and ensuring that they truly reflect an organization’s commitment to quality and safety in aerospace products.

A paper released by the U.S. Energy Information Administration (EIA) addresses the importance of renewable energy in mitigating climate change and the challenges posed by the global energy crisis. It emphasizes the need to improve energy efficiency in response to increased energy consumption worldwide.

The 1894 Horse Manure Crisis revealed the negative effects of rapid industrialization. Today, we can learn from past strategies to address the current climate crisis and promote a sustainable future.

In a world grappling with climate change, the push for sustainability has made electric vehicles (EVs) a popular choice. Some states are even phasing out gas engine vehicle sales by 2030/2035. However, considering the total impact of producing and operating EVs reveals a more complex picture.

Sustainable development frameworks encourage businesses to consider their impact and develop tools to demonstrate improvements. Environmental sustainability requires monitoring, learning, and innovating to respond to opportunities and risks.