Whether you’re training employees, tracking defects, or conducting audits, a good quality management system should make life easier.

If you subscribe to Quality, it seems safe to assume that quality is a priority for you. But even when it is a priority, achieving high levels of quality is an ongoing challenge that requires effort from every member of the organization every day.

Although quality managers are usually seen as the stewards of products that meet specifications and processes that don’t fail, what they’re really interested in is performance -- helping people and machines work together to make things easier, better, faster and less expensive. 

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS).

Quality doesn’t just happen. It doesn’t come as a result of just the corner office, but of countless people in the organization. Achievement of a robust quality culture is an outcome of the combined efforts of the minds and hearts of everyone working together toward a common cause.

The requirements of ISO 9001:2015 are viewed and implemented very differently by organizations, depending upon such variables as their size, resources, business sector, maturity, and external requirements.

In 2017, much of the ISO standards user community, as well as the supporting third party certification industry, was left with the same question. What standards/specifications aren’t changing right now?

Manufacturing professionals in quality assurance and process improvement are not new to understanding the importance of quality. However, do they know the difference to be made in creating a culture of quality with regards to driving the policies, practices, and processes needed to accomplish an organization’s work?

Cost of quality is often misunderstood, improperly measured, and underutilized.

Quality management systems enable organizations to implement a structured approach to their activities. This allows for continuous improvement enhancing the organization’s efficiency.