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"Our customers understand the value of approaching quality as a way to save money and preserve market share instead of as a cost to the operation," says Michael Rapaport, president and CEO of IQS. "Improving product quality has a direct effect on a company's market valuation and enduring growth. IQS continues to be a highly effective and systematic solution for instilling best practices in quality throughout an enterprise."
In two years, with IQS as its enterprise quality management foundation, Globe Motors has made a 22% overall quality/business efficiency improvement. The three biggest drivers for improvement were:
- Supplier quality improvement
- Repurposed labor overhead
- Automation of document control for ISO AS 9100, TS 16949, FAA and medical device requirements and standards