Articles by Dr. Sophronia Ward

Selecting Successful Six Sigma Projects

By Paul Clipp, Sheila R. Poling, and Dr. Sophronia Ward
No Comments
Management invests time and money in Six Sigma to get better results. Projects are the key to organization improvement in Six Sigma; they also are the most visible and quantifiable part of this effort. Too often, organizations do not do the basics of good project selection and project management well.
Read More

Brain Teasers: Cut Down the Middle

By Dr. Sophronia Ward
No Comments
Anyone who has faced a production problem with a need to solve it by using production data can relate to the notion of a brain teaser.
Read More

Brain Teasers: Holes Too Tight

By Dr. Sophronia Ward
No Comments
Anyone who has faced a production problem with a need to solve it by using production data can relate to the notion of a brain teaser. The brain teasers presented here are based on real-world situations encountered by workers in manufacturing environments.
Read More

Brain Teasers: Improve Productivity by 5%

By Dr. Sophronia Ward
No Comments
Anyone who has faced a production problem with a need to solve it by using production data can relate to the notion of a brain teaser. The brain teasers presented here are based on real-world situations encountered by workers in manufacturing environments.
Read More

Brain Teasers: Managers Under Pressure

By Dr. Sophronia Ward
No Comments
Xavier has just been promoted to quality manager at a glass container manufacturing plant. In this capacity, he reports values for key characteristics of the glass containers during production meetings. Based on the reported values, those in attendance will determine what required actions need to be taken on the process.
Read More

Brain Teasers: Is the Customer Always Right?

By Dr. Sophronia Ward
No Comments
Darlene is the marketing director for a company that makes vision inspection equipment. One customer makes disks that are soft and subject to distortion with mechanical inspection of the disk diameter. This customer has complained that the visual inspection equipment is not performing as well as it did in the past.
Read More

Brain Teasers: Conveying the Right Messages

By Dr. Sophronia Ward
No Comments
Anyone who has faced a production problem with a need to solve it by using production data can relate to the notion of a brain teaser. The brain teasers presented here are based on real-world situations encountered by workers in manufacturing environments.
Read More

Quality 101: Six Sigma: The Power of Understanding Process Behavior

By Sheila R. Poling and Dr. Sophronia Ward
No Comments
What is the purpose of using the Six Sigma Methodology? Have you ever heard Six Sigma referred to as a problem-solving methodology? This is a disservice to both problem solving and Six Sigma. There are numerous problem-solving methodologies around, but they are focused on finding the cause of some exceptional event that has occurred. Six Sigma, on the other hand, is a process improvement methodology and goes far beyond problem solving.
Read More

Brain Teasers: Are Current Measurements Good Enough for Tighter Specifications?

By Dr. Sophronia Ward
No Comments
Colin is the expert on measurement studies for a company that makes electrical components. For two critical product measurements-resistance and watts-product specifications are expressed as a percent of the target value for the particular component. 
Read More

Quality management: Quality Evolves in a Six Sigma World

By Paul Clipp, Sheila R. Poling, and Dr. Sophronia Ward
No Comments
As an organization implements Six Sigma thinking, it needs to restructure how it approaches quality. These changes impact everyone and change the way business is managed.
Read More

Multimedia

Videos

Podcasts

 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
More Podcasts

Quality Magazine

CoverImage

2014 August

Check out the August 2014 edition of Quality Magazine for features!

Table Of Contents Subscribe

The Biggest Obstacle/Concern?

In the current economic and business climate, what is the biggest obstacle/concern to your job?
View Results Poll Archive

Clear Seas Research

qcast_ClearSeas_logo.gifWith access to over one million professionals and more than 60 industry-specific publications,Clear Seas Research offers relevant insights from those who know your industry best. Let us customize a market research solution that exceeds your marketing goals.

eNewsletters

STAY CONNECTED

facebook_40.png twitter_40px.png  youtube_40px.pnglinkedin_40px.png