Articles by Dr. Sophronia Ward

Brain Teasers: Holes Too Tight

Anyone who has faced a production problem with a need to solve it by using production data can relate to the notion of a brain teaser. The brain teasers presented here are based on real-world situations encountered by workers in manufacturing environments.
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Brain Teasers: Managers Under Pressure

Xavier has just been promoted to quality manager at a glass container manufacturing plant. In this capacity, he reports values for key characteristics of the glass containers during production meetings. Based on the reported values, those in attendance will determine what required actions need to be taken on the process.
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Brain Teasers: Is the Customer Always Right?

Darlene is the marketing director for a company that makes vision inspection equipment. One customer makes disks that are soft and subject to distortion with mechanical inspection of the disk diameter. This customer has complained that the visual inspection equipment is not performing as well as it did in the past.
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Quality 101: Six Sigma: The Power of Understanding Process Behavior

What is the purpose of using the Six Sigma Methodology? Have you ever heard Six Sigma referred to as a problem-solving methodology? This is a disservice to both problem solving and Six Sigma. There are numerous problem-solving methodologies around, but they are focused on finding the cause of some exceptional event that has occurred. Six Sigma, on the other hand, is a process improvement methodology and goes far beyond problem solving.
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Karen Spencer, Clinkenbeard's quality manager, discusses what makes the plant stand out, advice for other plants, and looks to the future.
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Quality Magazine


2015 May

The May 2015 edition of Quality Magazine includes articles on cloud technologies, depth gages, ISO 9001, digital inspection and cool new products.

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