I had a discussion recently with someone who, for three decades, had been performing a statistical function at a large manufacturing company. He couldn’t understand why, in spite of excellent job performance reviews, his company had furloughed him indefinitely.
Modern manufacturing relies on consistency, and tolerances are tighter than they’ve ever been. Production capabilities are up to the task, and CMM systems help ensure that completed or in-process parts are within tolerance. The real challenge comes when anything goes wrong.
Companies with robust quality programs often struggle to make sure that projects are on track and deliver results—and to aggregate data from thousands of projects so executives can see their overall impact.