Face of Quality: Mentoring Improves Organizations
April 1, 2011
Quality professionals face tough obstacles and unique challenges. They often need special leadership attention but don’t always receive it. That is where mentoring can make a difference.
Mentoring is a leadership tool that helps develop an organization’s managerial talent through interaction between a mentor and a mentee (or protégé). When mentoring, formally or informally, a manager with experience, expertise and wisdom teaches, counsels and helps a less experienced or less knowledgeable person to develop professionally and personally.
Mentors ensure younger or less experienced managers are competent and committed to organizational goals. Mentors also have a vocational and psychological impact on the mentee.
Vocational benefits include:
Some of the psychological benefits include:
However, mentoring affects more than just the mentee. It also impacts the organization. Studies suggest that effective mentoring can:
There are many mentoring techniques, but here are six that can positively influence the implementation of a mentoring program:
Continuous improvement is enhanced through the technical and the human side of quality. An excellent way to accomplish this improvement and ensure longer-term growth is through seasoned mentors who are willing to make a commitment in a caring way, which involves taking part in the learning process side-by-side with the mentee.