If you recognize Praveen Gupta’s name, perhaps it’s because you read one of his more than 200 articles or 14 books. Or maybe you attended a conference in Chicago, Kuala Lumpur, or Zagreb and heard him speak. Perhaps you work at one of the more than 100 companies he’s worked with during his long career.
The customer can prepare for excellent customer service.
February 1, 2016
In manufacturing, quality is frequently synonymous with product quality. Continuous improvement projects and initiatives tend to aim to reduce waste and defects.
We will begin this month’s column, the first of 2016, with a scenario. It is a general scenario so consider your organization’s specifics and engage in this example.
"A lovely nook of forest scenery, or a grand rock, like a beautiful woman, depends for much of its attractiveness upon the attendance sense of freedom from whatever is low.” —P.T. Barnum
Several years ago I was inspecting some parts on a small surface plate in the quality lab. Gathered around a larger surface plate a few feet away was an assortment of engineers, supervisors, leads persons, and probably an inspector or two.
QUALITY TOOLS HAVE MADE AN APPEARANCE ON TV AND IN THE MOVIES.
November 5, 2015
Since 2010, ASQ has been pleased to host the World Quality Month website, offering organizations around the world an opportunity to celebrate successes and share results for others to learn from.
RISK IS GIVEN A FRONT-AND-CENTER PRESENCE IN SECTION 6 OF THE STANDARD.
October 2, 2015
Years in the making, the ISO 9001:2015 revision has been published. Prior to the release date, auditors, inspectors, quality managers, and many others studied the initial drafts in an attempt to understand the changes.
Many companies have established incoming inspection to measure, evaluate, or audit purchased components and raw material to ensure conformance to quality standards and performance requirements.
The Quality Show, billed as the only trade show and conference focused exclusively on quality education, technology, equipment, and products, will take place October 27-29, 2015, at the Donald E. Stephens Convention Center in Rosemont, IL.