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Home » Authors » Thomas Sloma-Williams

Thomas Sloma-Williams

Tom is a past publisher of BNP Media.
Articles

ARTICLES

From the Editor

Thomas Sloma-Williams
December 1, 2004
Good News Ahead
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Quality Management: Quality Spending Nears $3B Mark

Thomas Sloma-Williams
December 1, 2004
Projected increases put quality spending near pre-9/11 numbers and signals an end to recession.
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Editorial: Summer Break

Thomas Sloma-Williams
August 1, 2004
Summer is usually the time that we give ourselves a mental break. Here at Quality we are staying busy, but let me take a moment to turn on some Jimmy Buffett, get a cold glass of lemonade and share some summer observations.
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Lessons Learned About Quality

Thomas Sloma-Williams
July 1, 2004
Dr. Joseph Juran shares his insights on a life in quality.
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Editorial:'Index'-ing Current News

Thomas Sloma-Williams
July 1, 2004
Dow Jones. Nasdaq. Producers' Price Index. Many of us have followed these indices, and others, to determine whether manufacturing would rebound.
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From the Editor: Effectiveness or Quality?

Thomas Sloma-Williams
June 1, 2004
Can "quality" be measured?
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Pols Needs to Find Jobs

Thomas Sloma-Williams
April 1, 2004
A recent report from the Institute for Supply Management seems to bear out the idea that factory productivity is continuing to increase, for the ninth straight month, despite a limited hiring of workers.
Read More

From the Editor: Talk to the Right Person

Thomas Sloma-Williams
March 1, 2004
I got a first-hand lesson on the disconnect between those who engineer a product and those who support and market it.
Read More

From the Editor: Who Answers Customer Questions?

Thomas Sloma-Williams
February 1, 2004
Companies such as Delta Airlines, IBM, Hewlett Packard and Dell Computer use India to answer customer and technical service questions.
Read More

From the Publisher: NDT News is Upbeat

Thomas Sloma-Williams
February 1, 2004
NDT news is positive.
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View All Articles by Thomas Sloma-Williams
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