Previously, I discussed my concerns about organizations not properly managing corrective actions or process variation. While corrective actions were covered before, this piece focuses on variation.
In the early 1980s, my Quality career emphasized variation and corrective action. Although I’ve attended various solution-branded workshops, many organizations still struggle with understanding variation and effectively implementing corrective actions.
Configuration management refers to maintaining consistency in a product’s functionality, performance, and physical characteristics by managing its design, operational data, and requirements throughout its lifecycle.
The upcoming revision of ISO 10017: 2017 focuses on "Quality management — Guidelines for configuration management," aimed at maintaining consistency in a product’s functionality and characteristics throughout its lifecycle. The configuration management process includes five steps.
After three years and many meetings, ISO 10012: 2025 Measurement Management Systems has reached the status of Final Draft International Standard, also referred to as FDIS.
Quality management — Requirements for measurement management systemsbetter known as ISO10012: 202? is continuing its journey through the process as the latest revision of the standard.
TRIZ reduces the risk of unpredictable outcomes common in brainstorming by identifying that 90-95% of engineers' root problems have already been solved, often in different industries using different technologies.