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Peter stresses the importance of a fair wage and good working conditions in part four of Creating a North American Value Standard.

Have you ever watched the performances of any of the truly great billiard players? It is pure artistry: the strategy, the angles, the spin.

Several years ago, when the economy was humming along and there was strong demand for qualified NDT professionals, we spent a great deal of time advising job candidates on the merits of relocating.

I have big problems with the Six Sigma approach, and would not recommend it to anyone. Let me tell you the 3rd and 4th problems I have with Six Sigma in Part III of this blog.

UPDATED WEEKLY! Someone asked me to put some thoughts together on accomplishing difficult goals. Hopefully, you might find something in here, which might be of some value--even if only as a thought-provoker! Look for Part II next week!

To improve quality, you need to pay attention to the Voice of the Process. You need to stabilize your processes and then systematically reduce chronic variation.

UPDATED WEEKLY! As you review the previous week’s results and plan for a new week of work, it is easy to feel overwhelmed by the challenges that lie ahead. How we prepare to meet those challenges determines the difference between success and failure.

The difference between hiring and recruiting is huge.

In part three of Peter's value standard series, he responds to comments on his North American Value Standard.

Quality departments are sometimes used as a dumping ground for unwanted or failed managers and being sent to QA may be viewed as a career dead end. The only qualification these people possess is that they are viewed as compliant and loyal to upper management, and they will do whatever they are asked in order to keep their jobs.