Items Tagged with 'Total Quality Management (TQM)'

Quality giants like Joseph M. Juran, W. Edwards Deming and Armand V. Feigenbaum ushered in the era of total quality management (TQM) movement about seven decades ago.

I felt it might be of interest to continue the discussion from my previous column on organizational culture. It is not easy for some organizations to convert to a culture that is truly focused on establishing a robust culture of quality.

What is culture? Culture is the shared beliefs, values, attitudes, and behavior patterns that characterize the members of a family, a community or an organization. 

Explaining control charts is difficult due to the unappealing terminology in quality management. Terms like “control charts” and “Statistical Process Control” can deter understanding. Alternative names like “process behavior charts” haven't improved appeal either. Given the popularity of user-friendly tracking on smart devices, there’s a need to rebrand these tools to make them more accessible and engaging.

In our ever-changing world of global business, quality is a cornerstone of success. Organizations striving for excellence cannot afford to overlook Total Quality Management (TQM), a management philosophy centered on the continuous improvement of processes, products, and services through the involvement of all employees. 

Sustainable development frameworks encourage businesses to consider their impact and develop tools to demonstrate improvements. Environmental sustainability requires monitoring, learning, and innovating to respond to opportunities and risks.

Ensuring high quality in medical device manufacturing requires operational excellence, which optimizes efficiency and enhances product quality and compliance. Let’s explore some of the key elements and best practices.

Total quality management is a way to describe a business environment where employees constantly improve their performance and are committed to maintaining high standards.

A focus on customers should help any organization improve. Satisfy the customer and success will follow, or so the thinking goes. And it makes sense. Without customers, the best product or service is irrelevant.