Patrick Jester , JD., CQA

In laboratories, manufacturing plants, hospitals, testing facilities, and certification bodies around the world, quality systems are quietly losing their soul. 

In today’s global marketplace, the rules of engagement have shifted.

This paper presents Method 5, which controls the Probability of False Acceptance using Specific Risk, and Method 6, the Managed Guard-Band Strategy by Michael Dobbert, using Global Risk. Choosing the right rule is essential for managing risk and improving measurement accuracy, with examples illustrating how these rules can reduce costs.

The role of quality auditors has evolved into that of strategic leaders and data experts, driven by technology and industry demands. This article highlights the key traits and importance of modern quality professionals.

The integration of artificial intelligence (AI) into conformity assessments has gained attention as technology advances. This article outlines the advantages and drawbacks of AI in conformity assessments, reviews case studies, and underscores the necessity of human interaction in the process.

Stress is increasingly prevalent in our fast-paced world, where it can enhance productivity in moderation but hinder performance when excessive. Following a promotion in 2024, the author experienced significant stress that impacted their health.

In our ever-changing world of global business, quality is a cornerstone of success. Organizations striving for excellence cannot afford to overlook Total Quality Management (TQM), a management philosophy centered on the continuous improvement of processes, products, and services through the involvement of all employees.