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Home » Authors » Mark A. Nash

Mark A. Nash

Mark Nash, a process improvement expert, is president of Pinnacle Partners West LLC (Edmond, OK).  For more information call (405) 888-6806, email marknash@ppwest.com, or visit www.ppwest.com.

Articles

ARTICLES

Management_FT

Quality Management for the Future

Old dogs can learn new tricks.
Mark A. Nash
October 2, 2014
One Comment

Quality cops and the quality patrol. These are just two of the many names quality managers and technicians have been called over the past 70-plus years.


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Quality 101: What Do You Measure in a Lean Organization?

Sheila R. Poling Mark A. Nash
March 8, 2012
No Comments
Measurements should tie into the company’s overall strategy for success.
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Management: Supply Chain Quality Begins With You

Mark A. Nash Sheila R. Poling
August 3, 2011
One Comment
Some tips will help get you started on the supply chain quality road.
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Quality 101: Process Mapping for the 21st Century

Mark A. Nash Sheila R. Poling
July 31, 2009
No Comments
Process mapping tools are found in every quality practitioner’s toolbox. Whether flowcharts, SIPOCs (suppliers, inputs, process, outputs, customers), mind maps or swim lanes, there is a process mapping tool that can document the process under review. Since the 1970s, when the quality movement took hold in the United States, the most often used and most widely accepted of these tools has been the flowchart. It is from this basic mapping concept that all others have emerged.
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Quality 101: Improving Quality Through Lean Concepts

Mark A. Nash Sheila R. Poling
November 21, 2007
7 Comments
Pull systems, one-piece flow, elimination of waste-these are the concepts most often discussed when lean is the topic. Quality at the Source, on the other hand, is rarely front and center when lean improvement efforts are presented.

Even though improved quality is a common outcome of lean transformations every day, the glamorous lean concepts and tools seem to get all the attention. However, just as 5S systems are credited with productivity improvements of up to 10%, Quality at the Source (QATS) can produce dramatic quality improvements in short order.
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