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George Schuetz, director of precision gages at Mahr Federal, talks about five steps to help complete the measurement process and keep that gage performing its best.

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 Phased array can be a highly reliable inspection technique for an application. Coleman Flanagan, product manager of ultrasonic flaw detectors at Olympus, discusses how phased array differs from conventional ultrasonic methods and some of the benefits of the technique.

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Jim Salsbury, corporate metrologist at Mitutoyo, talks about the importance of CMM calibration in order to protect a costly equipment investment as well as maintain the accuracy of the equipment. He also talks about the standards and procedures for CMM calibration.

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Eduardo Lorenzo Castro, corporate quality manager at Embraer, an aerospace manufacturer based in Brazil, discusses working with ABS Quality Evaluations, and the importance of staying up to date with certifications.

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Dave Crosby, author of "The Zero Defects Option," talks to Quality Magazine about zero defects: what it is and how to implement this performance standard.

Quality Magazine's 2009 Professional of the Year recipient, H. James Harrington, discusses his view of the role of the quality professional today, quality improvement and poor quality costs. Harrington has more than 50 years of experience in the quality field.

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Brian Renegar of the National Institute of Standards and Technology and chair of the editorial working group for the revision of the ASME B46.1 standard on surface texture measurement and analysis, discusses changes to the standard, as well as what to expect from the B46 committee in the future.