Eric Hayler is a Lean Six Sigma Master Blackbelt and principal of the Hayler Group. He's also an adjunct professor of business analytics at the University of South Carolina Upstate in Spartanburg, South Carolina. He has led continuous improvement efforts at BMW manufacturing, as well as Amazon. He's a graduate of Rutgers University and holds a PhD in solid-state inorganic chemistry. He's also a long-time member of ASQ and has served in a variety of roles there, including chair of the board of directors.

Erik Nieves is the co-founder and CEO of Plus One Robotics. He's been in the industry for more than 30 years, and he also serves on the board of directors of A3 and is a frequent speaker and contributor to public policy and robotics.

Michael Byrnes is the executive director of certification operations at ASQ and spoke at The ASSEMBLY Show about unlocking your potential and how ASQ certifications accelerate career growth and talks with Quality about certifications, and in particular, how certifications enhance people's careers, benefit the collective community, and really add value to society as a whole.

Syed Ahmed, a senior member of ASQ, shares his thoughts on the future of quality.

Kelly Allan of Kelly Allan Associates is a longtime member of the board of trustees of the nonprofit Edwards Deming Institute and talks to Quality about Deming and quality.

Michelle Bangert talks with Girish Gopalakrishnan, North America senior manager of continuous improvement at Case New Holland, about connected frontline workers at The Assembly Show in Chicago.

Jenna Schoettker is a senior accreditation specialist at A2LA and has been in the industry for a long time. She's been working with Quality on a few different projects.