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Peter Sherman is a certified Lean Six Sigma Master Black Belt and a certified quality engineer with more than 22 years of experience. Sherman talks about the definition of Six Sigma, implementing a program on a small budget, and getting management on board with rolling out a performance improvement program.

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Jason Brigham, director of Prolink Software, discusses the benefits of SPC software, justifying a software expense, and a new trend he's seeing in the software industry.

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George Schuetz, director of precision gages at Mahr Federal, talks about five steps to help complete the measurement process and keep that gage performing its best.

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 Phased array can be a highly reliable inspection technique for an application. Coleman Flanagan, product manager of ultrasonic flaw detectors at Olympus, discusses how phased array differs from conventional ultrasonic methods and some of the benefits of the technique.

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Jim Salsbury, corporate metrologist at Mitutoyo, talks about the importance of CMM calibration in order to protect a costly equipment investment as well as maintain the accuracy of the equipment. He also talks about the standards and procedures for CMM calibration.

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Eduardo Lorenzo Castro, corporate quality manager at Embraer, an aerospace manufacturer based in Brazil, discusses working with ABS Quality Evaluations, and the importance of staying up to date with certifications.

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Dave Crosby, author of "The Zero Defects Option," talks to Quality Magazine about zero defects: what it is and how to implement this performance standard.