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Dave Crosby, author of "The Zero Defects Option," talks to Quality Magazine about zero defects: what it is and how to implement this performance standard.

Quality Magazine's 2009 Professional of the Year recipient, H. James Harrington, discusses his view of the role of the quality professional today, quality improvement and poor quality costs. Harrington has more than 50 years of experience in the quality field.

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Brian Renegar of the National Institute of Standards and Technology and chair of the editorial working group for the revision of the ASME B46.1 standard on surface texture measurement and analysis, discusses changes to the standard, as well as what to expect from the B46 committee in the future. 

Bob Hewell, director of quality and missions success at Lockheed Martin's MS2 Tactical Systems - Clearwater, FL, Operations discusses the success this 2009 Quality Plant of the Year winner has achieved by driving a culture of continuous improvement.

Manufacturing Quality Engineer Melissa Bailey discusses the challenges many manufacturers face and the some of the solutions Personna American Safety Razor (Knoxville, TN) has implemented to succeed in order to become the 2009 Quality Plant of the Year recipient in the Small Plant Division.

On February 6, 2009, President Obama invited business executives, including manufacturers, to the launch of his new Economic Recovery Advisory Board. Drew Greenblatt, owner of Marlin Steel Wire of Baltimore, MD, attended the event. Listen to our interview as Greenblatt discusses the event, as well as his thoughts on the current economic conditions and the importance of real-world perspective in Washington. 

Nuclear Filter Technology of Golden, CO, earned Quality Magazine's top ranking in the Quality Leadership 100 for 2009. See why the manufacturer of nuclear waste containers is a leader in the quality field. We spoke with Curtis Marks, quality control manager, at the company, to learn more.