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This report is about understanding compliance and compliance management adequately to ensure that your organization has the business processes and tools in place to transform compliance from a burden to a benefit. It describes a culture of compliance as an integral part of the organization’s ethics and describes the elements of compliance that are common throughout the organization. It also suggests a plan to manage and coordinate the common elements of compliance so they can produce efficiencies, maintain consistency, improve reliability and assurance, and result in increased stakeholder confidence. Finally, it identifies the key elements of a system to coordinate compliance management, and provides an executive checklist to help assess your organization’s culture of compliance.
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Bill Arbogast explains his perspective on quality, ISO 9001, and how to manage inevitable business changes.
Read: The 2013 Quality Professional of the Year
The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of Sections 4–8 of ISO 9001:2008, which contain the requirements, and gives a list of the documentation/documents required, internal audit questions, a summary of management’s responsibilities, and a flowchart of the steps that need to be undertaken to satisfy the requirements.
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