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The Entitlement Trap

October 2, 2008
Many organizations use the concept of entitlement to guide them when setting project goals. Entitlement may be preventing those organizations from achieving breakthrough results, in turn missing potential savings from improvement projects.
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Case Studies: Fastening Quality Management

October 2, 2008
A manufacturer of fasteners implements a tailored enterprisewide business management system as a unified, single platform solution for quality management.
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Case Studies: A 49,000-Pound Challenge

October 2, 2008
To meet a customer request, a service provider to the aerospace industry acquires a materials testing machine with 60,000-pound capability for the testing of aircraft shock absorbers.
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Off-Topic: Digital Sensors Uncover Earthquake Victims

October 2, 2008
The May 12, 2008, earthquake in Sichuan, China, left nearly 70,000 dead, more than 18,000 missing and more than 374,000 injured. Digital airborne sensors were used in the rescue effort, sending image data to relief workers, who used it to locate people in need of aid.
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Quality Manufacturing in India: A Quiet Revolution

August 29, 2008
As globalization has swept the world in the past decade, the conventional wisdom says that China is becoming the world’s factory while India is where you go for services. India has historically been associated with shoddy products, unreliable delivery and uncertain pricing. But some things have changed-and changed drastically.
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Case Studies: Modeling an Optimized Enterprise

August 29, 2008
To drive its optimization efforts, Seagate, manufacturer of storage solutions, adopted enterprise-modeling software that supports model-driven Six Sigma and Lean by combining business process modeling and statistical analysis to help improve business processes.
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Case Studies: DOE Eliminates Defects

August 29, 2008
Tier 1 automotive supplier Johnson Controls Inc. produced 6 defects out of 10,000 units fabricated each week, resulting in a Sigma level of 5.1. The company wanted to achieve higher quality levels and contacted Middle Tennessee State University (MTSU), requesting a design of experiments (DOE) study to determine root causes of torque failures and areas of improvement.
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Off-Topic: NDT Technology Unlocks the Secrets of Prehistoric Life

August 29, 2008
For many, nondestructive testing (NDT) techniques have always been associated with applications involving safety inspection for quality driven industries such as aerospace, automotive, energy and oil, electronics, and manufacturing. Now, thanks to the Leonardo Dinosaur Project, that scope has been expanded into a new scientific era of digital NDT research.
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Kodak Imaging Technology Explores Mars

August 12, 2008
ROCHESTER, NY - As the Mars Reconnaissance Orbiter (MRO) approaches the three-year anniversary of its launch, imaging technology from Eastman Kodak Company continues to enable the orbiter to explore the red planet as never before.
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Compare Tactile and Optical Technologies for Surface Texture Measurement

July 31, 2008
A look at both of these technologies shows their applications tending to diverge rather than compete as technology develops.
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 In honor of World Quality Month, we spoke to James Rooney, ASQ Past Chairman of the Board of Directors 2013, for his take on quality around the world.
For more information, read the ASQ Speaking of Quality column.
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2014 April

Check out the April 2014 edition of Quality Magazine for features!
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Manufacturing Process

Has/does news about a manufacturers’ recall (like the GM recall in the news now) cause you or your company to reexamine its manufacturing process?
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