American society for quality (asq) - Articles - Page 12

Making Evidence-Based Decisions

This quality management principle can help you achieve organizational success.

March 1, 2020

Decisions are required all the time, both small and large. How to run a business? What to do about customer complaints? What should you have for lunch?

From Collection to Analysis

February 8, 2020

Quality is based on a series of facts and statistics collected and analyzed. To produce a quality product—and continue producing a quality product—you need data.

In Suppliers We Trust

Managing supplier relationships takes work.

Michelle Bangert

February 1, 2020

Spend time on any manufacturing floor and you will realize that relationships between suppliers and partners are critical. Rather than considering them as an entity outside of your organization, suppliers should be treated as trusted partners.

The Past is Here

Before you leap forward into another eventful year, let's look back.

January 8, 2020

The holiday season is over. You made it! You can take a breath. You are ready for the hustle and bustle of 2020. There will be new projects, challenges, and successes.

The Value of Membership

Maximize the value you receive for your membership dollars.

Jim Spichiger

January 8, 2020

As a Master Black Belt I teach Lean Six Sigma courses and often provide definitions of common terms. One such term is “value” which I define as the ratio between quality and price (value = quality/price).

Process, Process, Process

The process approach is the way to get things done.

Michelle Bangert

January 1, 2020

Good products don’t just happen. Quality depends on processes, and a process approach outlines the steps for success. Like so many elements of quality, it requires methodical attention to detail and planning.

Bridging the Quality Inspector Skills Gap

We could close the skills gap much more efficiently.

Josh Worthley

December 15, 2019

For several years we have been reading about the ominous skills gap. In some trades, we are teetering on the edge of the gap; in others, we have already picked up several bumps and bruises on the trip down to the bottom of the canyon.

The Missing Link in Quality 4.0: Building the Business Case for Executive Buy-In and Company Engagement

Sophia Finn

December 10, 2019

Quality 4.0 is the latest initiative for companies looking to improve operational efficiency and product quality through digital technology. Transforming quality management is essential to address the major challenges posed by changing global markets and disruptive technologies, particularly in regulated industries.

Lean In to 5S

This lean tool can create a better workplace.

Michelle Bangert

November 15, 2019

“It may sound like an older version of the iPhone,” writes Dean Marsman in Quality, “but it’s actually a very simple and helpful system that can make the fundamentals of lean manufacturing even clearer to both business owners and employees.”

Celebrate Yourselves! November is World Quality Month!

November 8, 2019

When we think of November we immediately think about Thanksgiving, deer hunting season, and Black Friday shopping. These observations are well-known and carry a rich tradition.