Six Sigma is still one of the most popular methodologies in use today. As proof all one has to do is read the periodicals and textbooks or attend an ASQ section meeting or conference.
Organizations have always been faced with making sure that they have the knowledge to carry out the work of the company. Sometimes referred to as “tribal knowledge,” organizations are frequently challenged with the obstacle that there is knowledge within the company that is not passed on or only available to one or a few people. This lack of knowledge could lead to ineffective performance of the quality management system.
If you recognize Praveen Gupta’s name, perhaps it’s because you read one of his more than 200 articles or 14 books. Or maybe you attended a conference in Chicago, Kuala Lumpur, or Zagreb and heard him speak. Perhaps you work at one of the more than 100 companies he’s worked with during his long career.
The customer can prepare for excellent customer service.
February 1, 2016
In manufacturing, quality is frequently synonymous with product quality. Continuous improvement projects and initiatives tend to aim to reduce waste and defects.
We will begin this month’s column, the first of 2016, with a scenario. It is a general scenario so consider your organization’s specifics and engage in this example.
"A lovely nook of forest scenery, or a grand rock, like a beautiful woman, depends for much of its attractiveness upon the attendance sense of freedom from whatever is low.” —P.T. Barnum
Several years ago I was inspecting some parts on a small surface plate in the quality lab. Gathered around a larger surface plate a few feet away was an assortment of engineers, supervisors, leads persons, and probably an inspector or two.
QUALITY TOOLS HAVE MADE AN APPEARANCE ON TV AND IN THE MOVIES.
November 5, 2015
Since 2010, ASQ has been pleased to host the World Quality Month website, offering organizations around the world an opportunity to celebrate successes and share results for others to learn from.