Speaking of Quality

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In May, I attended ASQ’s World Conference on Quality and Improvement in Denver. It was more than a technical conference; it was a major networking event with great keynotes, breakout sessions, and an expansive exhibit hall.

Scouting instilled in me lifelong values of service and leadership. While I initially volunteered for personal gain in my professional career, my commitment to giving back to the quality community has grown over time.

Joining the American Society for Quality (ASQ) is an excellent way to advance your career, especially in tough times. ASQ provides resources like the Career Center, Interview Coach, and skill development opportunities, along with potential dues relief. Explore ASQ's resources to enhance your professional journey!

This month, I'm honored to speak at the ASQ Columbus (Ohio) Section’s annual conference on the theme "What is in Your Toolbox?" I'll discuss the seven basic quality tools I've extensively used over my 30+ years as a quality professional. Interestingly, unlike with my children, I do have a favorite among these tools.

Problem solving should always begin with listening. Where does it hurt? What are your symptoms? What have you tried already?

ASQ has been crucial to my professional growth as a quality professional. I hope my story inspires you to get involved for maximum membership benefits.

My passion for conferences and trade shows, ideal for expanding knowledge and networks, is well-known. The Quality Show South is a prime opportunity for practitioners and continuous improvement professionals to connect, access cutting-edge software and technology, and enhance their careers.

During our time in the Richmond section, we collaborated with a local charity to streamline their donation process through 5S and lean principles, an endeavor later showcased at WCQI. ASQ events prioritize enjoyment alongside professional development, fostering connections.

Quality sat down with Jim Spichiger, program manager, Amazon Custom Service, and immediate past chair of the ASQ Inspection Division, to discuss his upcoming Quality Show South presentation.

In 2003, the company I was working for took the pioneering step of pursuing ISO 9001:2000 Certification. When the management made this decision, I was the sole volunteer who willingly invested extra hours to establish a robust quality management system for the company.