Articles by Jim Doxey

While enjoying my Cheerios, I encountered a hard piece of plastic, dubbed a "quality escape." I reported this to General Mills, hoping for a thorough investigation, but received only a generic response with a coupon. I was left disappointed that my feedback didn’t prompt serious quality control actions.

This offers some ideas on how any large enterprise might understand the fundamentals: Where you are currently as a company and where you want to go.

Breaking news today after the month-long strike of the Boeing Factory workers is that Boeing will be laying off 10% of their workforce soon in an effort to conserve cash.

Beleaguered Boeing Starliner's return to Earth — without the astronauts —is scheduled for tomorrow, Friday, September 5th.