Items Tagged with 'customer value'

ARTICLES

Customer-Focused Environment

Organizations must extend their definition of customers.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
August 15, 2019

I learned a long time ago that quality standards, issues and performance are goals people can rally around, unlike other goals like cost reduction or productivity improvement.


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Intelex Principles of Quality Management

It’s All About the Customers

This quality management principle is perhaps the most important.
Michelle Bangert
Michelle Bangert
July 1, 2019

A focus on customers should help any organization improve. Satisfy the customer and success will follow, or so the thinking goes. And it makes sense. Without customers, the best product or service is irrelevant.


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The Principles of Quality Management

The Principles of Quality Management

Learn more about these quality basics in order to improve your organization.
Michelle Bangert
Michelle Bangert
April 2, 2019

Most people would agree that quality is essential to have but difficult to execute. Among the many tools available, a quality management system (QMS) can provide a roadmap toward better quality. 


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MatriX Technologies Earns the Best Practices Company of the Year Award

March 5, 2014
MatriX was recognized as the top achiever in the AXI Market award category, which demonstrates excellent qualities in meeting the increasing demands and requirements of clients in the electronics assembly industry market. Frost & Sullivan has based its study on five main criteria: growth strategy, growth implementation, degree of innovation, customer value and market penetration.
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