Quality Magazine
  Home
  Subscribe
  Subscribe to eNewsletter
  Subscription Customer Service
  Online
  Industry Headlines
  Web Exclusives
  Blogs
  Quality Product Spotlights
  White Papers on the Web
  Quality Downloads
  Webinars
  Quality Showcases
  e-Inserts Plus
  Online Store
  More Product Info
  Archive
  Q-Tube
  Q-Cast Podcasts
  Quality Showrooms
  Current Issue
  Coming Events
  Features
  Departments
  Columns
  Brain Teasers
  Products
  Quality Quick Clicks
  Special Sections
  NDT
  Vision & Sensors
  Aerospace
  How To Guide
  Global Editions
  China Editions
  Quality Guides
  Quality Buyers Guide
  Software Selector
  Registrars Guide
  Services Guide
  Quality Services
  Job Marketplace
  Industry Links
  Classifieds
  Career Center
  Events
  2009 Quality Conferences
  Quality Expo Detroit
  IMTS
  Meetings and Shows
  Industry Webinars
  Quality Awards
  2009 Quality Plant of the Year
  2009 Quality Professional of the Year
  Quality Leadership 100
  Quality Info
Search in: EditorialProductsCompanies
Manufacturing Excellence: Letter to the President
by Praveen Gupta
November 24, 2008

ARTICLE TOOLS
EmailEmailPrintPrintReprintsReprintsshareShare

With new leadership comes a call for excellence and innovation.


Organizations experience cycles of ups and downs, profit and loss, surplus and debt, and success and failure. Civilizations go through cycles of opulence and obliteration. Good follows the bad and recovery follows the collapse. America’s industrial systems have not collapsed yet, but the market is certainly pointing in that direction. As a large economy, decisions, actions and leadership in the U.S. affect the rest of the world. We have elected a new president after passing a $700 billion “bail-out” bill. We are counting on our new leader to influence the rest of the world positively, bring prosperity here and abroad, and promote peace and partnerships. If I were to write the new president of the United States a letter, it would go something like this:

Welcome, Mr. President to the White House! We are excited that you have won the election after a long, arduous campaign. I am sure you know that you have your work cut out for you. We need leadership that can inspire people in America to strive for excellence and innovation. For the past 25 years we have taken a lot of flak about the perception of quality of work in America that used to be the best in its class! We need a president who can instill pride in American workmanship—who can dream higher, expect the best, offer resources for education and envision new job opportunities.

We take pride in our culture of freedom and fun, care and compassion, and innovation and entrepreneurship. Still, something is missing. I believe we are creative, restless, speedy and result-driven. An executive once told me that American culture is all about “shoot and aim.” I believe that is the “old-school” way of conducting business. I am sure you would agree that we need to adapt our shoot-and-aim culture to preserve our economic, social and entrepreneurial lifestyle, maintain a leadership position, create wealth rather than borrow money, and help those in need rather than pay interest on large debt. We no longer can afford to be a creative society and work hard to produce acceptable goods. We need to emphasize doing well instead of just doing it.

Mr. President, I believe that the government must drive toward excellence and innovation in everything we do. Here are my recommendations for driving excellence based on what I hear from my peers and from businesses:

1. Set a national priority to strive for excellence and innovation.

2. Appoint a Secretary for Excellence and Innovation whom will create a vision for the next 20 years and measurable goals each year for the next four years.

3. Set a priority and secure funding for excellence in education at all levels. Make a separate entity just for this purpose.

4. Create a national excellence and innovation index to monitor progress.

5. Periodically review the status of your agenda to ensure continuity and progress.

6. Continue to campaign across the country promoting excellence and innovation. Personally recognize successes, understand failures and disappointments and inspire people everywhere to accept the challenge.

7. Create four million new jobs within the next four years.

We all know talk is cheap. Promoting excellence and innovation will require commitment, dedication and money—maybe $1 or $2 billion, but certainly not $700 billion. Creating jobs will require corporate executives and board members to look for sustained profitable growth rather than profit now and closure next. Businesses and communities need to work together and for each other. Right now businesses and communities are apart. Executives are on Wall Street and employees are on the next street. Executives and employees need to walk on the same street again.


Praveen Gupta
praveen@accelper.com
Praveen Gupta, president of Accelper Consulting (Schaumburg, IL), helps corporations in achieving excellence and profitable growth. He has published books including Six Sigma Business Scorecard and Business Innovation in the 21st Century. He can be reached at praveen@accelper.com.

|PrintEmail

Did you enjoy this article? Click here to subscribe to the magazine.

















Most Emailed Articles

  1. GE to Open Manufacturing Technology Center in Michigan
  2. NIST Seeks Proposals for $35 Million in Grants for Measurement Science
  3. Americans View Manufacturing as No. 1 Industry for Economic Prosperity
  4. DGI Supply Acquires Tool Crib Supply
  5. Quality at 400 Blades per Minute
  6. Quality 101: Surface Finish Measurement Basics
  7. Managing Changing Expectations: Corrective Action and Root Cause
  8. Buick and Jaguar Tie for Highest Vehicle Dependability
  9. Quality 101:Calibrating Micrometers
  10. Study Finds Threats to U.S. Manufacturing
Top Searches
  1. Quality Management Systems
  2. quality control concepts
  3. CALIBRATION SOFTWARE
  4. visual inspection
  5. "tolerances"
  6. GD&T
  7. Face of Quality
  8. cmm
  9. Product quality supervision
  10. "reliability"
Most Popular Articles
  1. GE to Open Manufacturing Technology Center in Michigan 07/01/2009
  2. Understanding ISO 13485 01/02/2008
  3. Managing Changing Expectations: Corrective Action and Root Cause 05/05/2009
  4. Obama Awards $8 Billion in Loans for Advanced Automotive Technologies 07/01/2009
  5. Quality 101: Surface Finish Measurement Basics 09/01/2004
  6. ISO/TS 16949: 2009 Available in Electronic Format 07/01/2009
  7. Cerion Completes Purchase of Contech 06/29/2009
  8. NAM Supports Dispute Settlement Affecting U.S.-China Trade Relationship 06/30/2009
  9. Quality 101: Improving Quality Through Lean Concepts 11/21/2007
  10. Face of Quality: What is Quality Anyway? 05/27/2009
© 2009 BNP Media. All rights reserved. | Privacy Policy