New Vista Corp.

Baltimore, MD
www.newvistacorp.com

The view from New Vista Corp. looks bright, as the company is seeing demand in new markets.

“We’re in a good time right now for American manufacturing,” says Walter Milligan, sales and marketing manager at New Vista Corp. “I’m looking forward to seeing how it develops.”

“The biggest thing now is expanding the industries we serve. Traditionally most of our customer base has been automotive, but we’ve seen a surge in aerospace opportunities.”

With this increased demand, the company is focused on expanding into new markets such as aerospace, defense and medical.

New Vista Corp. is ISO 9001 certified, an endeavor that was well worth it, says Milligan. They take quality seriously and always follow up with customers to see how their machine is working out. Customer satisfaction is important. “We try to communicate with them at every point in the process, so there are no surprises,” Milligan says.

They often receive repeat customers. “For us the best indicator of a job well done is when the customer comes back and buys more,” Milligan says.

The company does ongoing training and makes sure employees know how their work affects the key performance indicators at the company. As a smaller company, they also have the opportunity to mentor staff as well. In addition to keeping customers happy, they also know how to treat employees well.

“One of the things that makes New Vista a good place to work is that we make sure employees are in a good place for their skills,” Milligan says. “I started in engineering, but it turned out not to be a good fit.” He transferred to the sales and marketing side, and has been “working here happily for seven years.”