Since change has been constant since the dawn of man, it might be reasonable to think that industrial management has the process institutionalized...but that simply is not the case, at least in many organizations.

I think we can all agree that the world is changing. We have all heard about disruption in the economy, technology, and even in the way we work and interact with others.

Picture this. A workplace filled with staff members excited about their work, driven to do their best and striving for improvements every day.

Great leaders inspire people to do great things. They can comfort during times of difficulty and strife, calm a country during conflicts, and bring out the best in their staff.

When people criticize negative feedback, they often misunderstand what it means to be an effective leader. We are surrounded by books and articles advising leaders to inspire. 

InfinityQS^® recently won the 2019 Frost & Sullivan Best Practices Award for Product Leadership, bestowed specifically for SPC-based quality solutions. InfinityQS received the honor for its Enact^® software platform.

You’re an inspector. Perhaps you’re an auditor. Maybe you’re a supervisor. Your job title specifies what you do now. What do you want to do in the future? More importantly, who do you want to be in the future? Where do you want the quality profession to take you next? These are all important questions.

In late September 2018, NBC began televising “New Amsterdam,” a medical drama inspired by Dr. Eric Manheimer’s memoir, “Twelve Patients: Life and Death at Bellevue Hospital,” and his 15 years as medical director there. 

The truck was already loaded and ready to be delivered to an important customer when a quality issue came to light. When the operations leader found out about the problem, he quickly arranged a solution.

Successful management and leadership of the quality department for an organization involves an integrated approach that includes a communication network that extends both horizontally and vertically within the organization as well as outward to customers and suppliers.