Six Sigma is still one of the most popular methodologies in use today. As proof all one has to do is read the periodicals and textbooks or attend an ASQ section meeting or conference.
Many organizations make a mistake when trying to replace their design process with Design for Six Sigma. DFSS was never intended to completely replace an organization’s existing design process.
The goal of performance management, as defined by the United States Office of Personnel Management, is “improving organizational effectiveness.” Performance management application, however, depends on both the industry and the methodology being applied.
In early stages of industrialization, products were simpler, factories were smaller, most processes were manual, and process flows were shorter. Contact with customers was direct between production and customer.
While there is no possible way to fit the entire history of quality in one column (or 20), the following is an attempt to bring some of the ideas and people of yesteryear to our minds today.
Tenneco manufactures clean air and ride performance products for cars, trucks, and commercial and agricultural vehicles for customers in more than 100 countries.