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Home » Authors » Ian R Lazarus
Ian R Lazarus

Ian R Lazarus

Ian R. Lazarus is president and CEO of Creato Performance Solutions (www.creato.com), a company providing leadership development, performance improvement training, and turnkey solutions to support operational excellence. He can be contacted at irl@creato.com.

Articles

ARTICLES

QM 0822 Software & Analysis Inspection Software
Software & Analysis

Inspection Software Must Itself be Inspected

Software decreases the time to identify and eliminate quality risks, reuces risk-related expenses, improves compliance capacity, and optimizes labor.
Kevin Sari
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
August 1, 2022
12 Comments

Engaging an audience on the technical aspects of quality work can be a challenge: inspection, audits, and measurement systems analysis are hardly the stuff of a lecture that you will find gripping and inspirational.


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Guest Column
Guest Column | Ian Lazarus

"We Did Lean." The Three Most Dangerous Words

Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
May 7, 2021
4 Comments

I’ve been pleased to see so many organizations embrace a robust approach to quality improvement through methods like Lean and Six Sigma. There are indeed some detractors out there, but for the most part these are people that have observed failed deployments of quality initiatives. 


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Guest Column
Guest Column | Ian R. Lazarus

Cost of Poor Quality

Reveals your hidden factory.
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
March 5, 2021
2 Comments

Imagine this: Company A is an internationally respected, world-class company that manufactures high-end kitchen appliances. Their products are coveted by homeowners across the globe. 


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Guest Column

"Paper or Plastic?"

How to make binary decisions out of complex problems.
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
January 6, 2021
3 Comments

Back in the day when attending live, face-to-face conferences was “a thing,” I always looked forward to the breaks when I could join my peers around that long, huge table put out by the hotel offering a variety of Danishes, fruit, and of course, coffee.


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Guest Column

“Good to Go”

The three most dangerous words in quality
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
October 30, 2020
One Comment

The first time it happened was in 2009. I was about to take the helm of a 34-foot catamaran in the British Virgin Islands as captain, my baptism into the world of “bareboat” sailing. “You’re good to go,” said the dockhand. 


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IanControl
Quality Web Exclusive

“If you torture data long enough, it will confess to anything”

Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
October 1, 2020
2 Comments
“where were you when….”
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scalable software

How Scalable is your Software?

Quality methods call for quality software that will be embraced by all.
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
August 26, 2020
11 Comments

In 1969, I had a microphone perched next to the radio, prepared to record each Beatles song played, just to satisfy my obsession at the time. What resulted on my old reel-to-reel player was a series of songs missing the first five seconds of each.


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Guest Column

Why do we tolerate such poor gages?

Quality managers demand good data.
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
August 3, 2020
2 Comments

I’m a Type-A personality with a sense of urgency to explain everything. Give me a little data, and I will use every statistical tool I can wrap around these rationalizations to help explain an observation. But here is something that I cannot explain: why do we tolerate such poor gages?


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Guest Column

“That’s Not What I Meant”: Ambiguous operational definitions can lead to real trouble.

Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
May 1, 2020
No Comments

In a classic Dilbert cartoon, the “client” proudly claims to Dogbert the consultant that “every three months, an existing customer acquires another product.” Dogbert replies, “what if you don’t count warranty replacements?”


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Guest Column

What it Feels Like to Practice Six Sigma

I captured the flag!
Qm1019 clmn guest columnb p1 author ian lazarus
Ian R Lazarus
March 15, 2020
2 Comments

It was summer camp and I was 12 years old. The game was called “Capture the Flag.” The goal is for one of two teams to capture the enemy’s flag, and return it to their base. Our battlefield was spread over a huge forest with rolling hills.


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