Management

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Sometimes adopting lean manufacturing means adding more people to a process. Eric Ethington, a lean product and process development coach, previously worked in the auto supply business. In a pump assembly product line, the typical cell had six operators.

Which is more important to you: complying with industry and federal regulations, or improving the efficiency and profitability of your operations?

I was recently retaught a lesson that, ironically, I teach for a living. The consulting firm I work in covers not only lean, but also consults and guides clients along with building and improving their quality management systems.

79% of organizations are still managing shop floor quality processes with spreadsheets and paper. But the truth is, to remain competitive and reduce risk across your operations, it's time to modernize your programs and say goodbye to the spreadsheets.

I was at the Delta customer service counter at LAX a couple years ago, dealing with yet another air travel fiasco from my life on the road.