Management

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When I first joined ASQ, I simply wanted a way to stay connected to the quality profession outside my day-to-day work, but it ended up shaping my career—and even my personal growth.

In her role as an instructor, Dr. Cook discusses education and the changes she has witnessed.

Why do we perform internal audits in the first place, beyond the fact that ISO 9001:2015 requires them?

A Quality Management System (QMS) in manufacturing is a foundational framework of policies, processes, and procedures that ensures products consistently meet strict customer and regulatory requirements.

Across the industry, one of the biggest challenges in technician development is the gap between classroom knowledge and real-world readiness.

Quality and cybersecurity departments have operated as largely independent disciplines. That separation is no longer sustainable.

The 2012 edition acknowledged electronic records. The 2026 edition regulates them.

ISO14001: 2026 doesn’t require more documented information, but instead expects organizations to better manage their EMS with proof of real performance and effective management.

The approach to both basketball and quality manufacturing deals with system predictability, elimination of waste, process control and enforcement, and continuous improvement.

One of the most common misunderstandings is the belief that quality is something checked at the end. But in real operations, quality starts much earlier.