In laboratories, manufacturing plants, hospitals, testing facilities, and certification bodies around the world, quality systems are quietly losing their soul.
Artificial intelligence, automation, digital transformation, and new forms of data governance are reshaping how organizations operate and how quality is defined.
We all have likes and dislikes. When I was young, I liked to wear sneakers and play; what kid didn’t? Sunday mornings were the worst; not only did attending church cut into playtime, but I had to dress up and wear shoes.
Bennie Caldwell is the director of quality at Bullen Ultrasonics. He oversees the full spectrum of quality operations, including quality engineering, CMM programing, calibration, and final inspection. He also recently wrote an article for Quality.
Instead of being caught off guard by quality issues arising from sudden supply chain changes, firms can build control and visibility into their supplier ecosystems.
AI is considered critical whenever it affects any part of the selection, determination, review, decision, attestation, surveillance, or acceptance of results.