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Cindy Farrer is the senior services manager of quality and supply chain at the Purdue Manufacturing Extension Partnership. She's an accomplished leader with over 35 years of global experience in manufacturing quality and supply chain management.

The concept of heroes with extraordinary abilities is far older than the comic books—which then became movies, which became television or streaming shows—that we know today. 

Since my early days in manufacturing, I’ve been participating in what is termed “digital twins.” It’s been largely covered and frankly overused in anything from construction planning to flight simulators.

When you are presented with serious challenges, how do you respond?

For the last 24 years, I have lived my life by the sounds of plastic injection machines.

In the ever-evolving landscape of quality management, where innovation meets unwavering commitment, the ASQ Fellows community stands as a beacon of excellence.

What is culture? Culture is the shared beliefs, values, attitudes, and behavior patterns that characterize the members of a family, a community or an organization. 

Bob Ferrone specializes in integrating industrial design, engineering, quality, manufacturing and environmental management systems for improving environmental and economic performance. 

Previously, I discussed my concerns about organizations not properly managing corrective actions or process variation. While corrective actions were covered before, this piece focuses on variation.

Was there a spark that ignited your professional journey? Maybe it was a person, an experience, a moment that set or changed the direction of your career.