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Face of Quality | Jim L. Smith

Pursue Excellence

Change the culture to make continuous improvement a way of life.
QM 0222 CLMN Face AUTHOR Jim Smith
Jim L. Smith
March 5, 2021

Continuous improvement activities might be more commonplace today, but how did it evolve? Though not prevalent in all industries, the concepts are widespread throughout many organizations. 


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Guest Column
Guest Column | Ian R. Lazarus

Cost of Poor Quality

Reveals your hidden factory.
Ian Lazarus
Ian R Lazarus
March 5, 2021

Imagine this: Company A is an internationally respected, world-class company that manufactures high-end kitchen appliances. Their products are coveted by homeowners across the globe. 


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Speaking of Quality | Tash Baksh

Facing Change

The best way to approach change is together.
Tash Baksh ASQ
Tash Baksh
March 5, 2021

Our natural human tendency is: If it ain’t broke, why fix it!


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All Images Source: Electromed, Inc.

2021 Quality Plant of the Year: Electromed, Inc.

This medical device company and essential business faced extraordinary pressure to keep up with demand while managing its own safety in a pandemic.
Genevieve Diesing headshot
Genevieve Whittington
March 5, 2021

The single most important thing manufacturing leaders can do to engage their employees is to share the ‘why’ behind their daily work, says Kathleen Skarvan, CEO at New Prague, MN-based Electromed—Quality’s 2021 Plant of the Year.


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