The Quality Industry Voices

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We all have likes and dislikes. When I was young, I liked to wear sneakers and play; what kid didn’t? Sunday mornings were the worst; not only did attending church cut into playtime, but I had to dress up and wear shoes.

The concept of heroes with extraordinary abilities is far older than the comic books—which then became movies, which became television or streaming shows—that we know today. 

Since my early days in manufacturing, I’ve been participating in what is termed “digital twins.” It’s been largely covered and frankly overused in anything from construction planning to flight simulators.

For the last 24 years, I have lived my life by the sounds of plastic injection machines.

What is culture? Culture is the shared beliefs, values, attitudes, and behavior patterns that characterize the members of a family, a community or an organization. 

Previously, I discussed my concerns about organizations not properly managing corrective actions or process variation. While corrective actions were covered before, this piece focuses on variation.

Was there a spark that ignited your professional journey? Maybe it was a person, an experience, a moment that set or changed the direction of your career. 

I admit, first things first does make sense to me. In particular, I like it because it places a priority on the basics. You have to crawl before you walk, walk before you run.

While consulting with a hydraulic pump manufacturer, the executive officer related their company’s revolutionary journey. 

In the early 1980s, my Quality career emphasized variation and corrective action. Although I’ve attended various solution-branded workshops, many organizations still struggle with understanding variation and effectively implementing corrective actions.