Articles by Lou Ann Lathrop

I was giving a presentation on my journey in quality and the automotive industry to a university class that was studying quality methods the other day. 

The "3-Legged 5 Why" is a root cause analysis method that extends the traditional 5 Whys by investigating three separate "legs" or inquiry lines for a more thorough understanding. Here’s how it works.

In manufacturing, recognizing and addressing waste while focusing on value-added work is key to improving operations and enhancing product quality.