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Terence T. Burton is president of The Center for Excellence in Operations Inc. (CEO, Bedford, NH). His latest book, “Accelerating Lean Six Sigma Results: How to Achieve Improvement Excellence in the New Economy,” on which this article was based, was released in January 2011. For more information, e-mail burton@ceobreakthrough.com or visit www.ceobreakthrough.com.
The future is recognition and cultural acceptance of accelerated, technology-driven sustainable strategic improvement with unlimited possibilities, and unlimited competitive rewards for success.