Jenna M. Schoettker, A2LA Senior Accreditation Specialist. Jenna Marie Schoettker graduated from Grove City College in 2014, gaining a B.S. in Mathematics. Before her time working for A2LA, she worked at Ft. Detrick for many years as a biological aide. Jenna has diligently worked at A2LA since 2016 on the calibration team and was promoted to Accreditation Specialist in February 2018, and to a Senior Accreditation Specialist in 2021, utilizing her skills in assisting clients through the accreditation process for ISO/IEC 17025, ISO 17034, and ISO 17043. Since 2018, she has applied those accreditation skills as an instructor for A2LA WorkPlace Training and shared real-world examples during training events. She currently facilitates training courses on cause analysis, ISO/IEC 17025, risk, and quality fundamentals. For more information, call (240) 575-7498, email [email protected] or visit www.a2la.org.
Risk management has taken center stage in quality management, particularly with recent ISO updates. Organizations must recognize that risk encompasses both negative impacts and potential opportunities. By utilizing diverse analytical tools and effective brainstorming, businesses can navigate risks, minimizing downsides while capitalizing on growth opportunities.
