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Home » Authors » Bennie Caldwell

Articles by Bennie Caldwell

This image shows a manufacturing employee inspecting a MEMS glass wafer, which is a component used in medical equipment like ventilators. Bullen-p1FT-Bullen---Bullen-inspection-of-ultrasonically-machined-CVD-Silicon-Carbide.jpg
Management

Quality as the Connective Tissue: Reframing the Role of Quality on the Factory Floor

Sometimes, the most effective quality intervention isn’t an entirely new system but a marker, a whiteboard and the willingness to stand in the middle of the floor and talk.
Bennie Caldwell
February 17, 2026

For much of my career, I’ve watched quality departments inherit a role they never asked for: the group that shows up when something goes wrong.


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