Quality is based on a series of facts and statistics collected and analyzed. To produce a quality product—and continue producing a quality product—you need data.

The holiday season is over. You made it! You can take a breath. You are ready for the hustle and bustle of 2020. There will be new projects, challenges, and successes.

It is not uncommon to blame senior management for most of what ails an organization. However, it is past time to rethink this attitude!

Alot has been written about the definition of quality and just about every organization has its own definition.

One who is well-versed in managing quality in a manufacturing environment knows the importance of reducing deviation and identifying the reasons behind it.

Recently a discussion centered on organizational empowerment, its relationship to employee self-determination, and the impact on opportunity. The following is a summary of a recent conversation with one of our readers.