If you’re in manufacturing, no matter the industry, quality is top of mind. It must be, or you won’t be in business long. Yet, with all the focus, there are big misses all the time in companies large and small, which leads to an interesting question: If quality gets so much attention, why are recalls still increasing? Further, what can we do about it?
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Most quality departments are still doing things the old fashioned way: measure, collect, compare, respond, fix, and repeat. This reactive, legacy approach is, of course, vital for any successful company, but in this data-driven age of smart manufacturing and Industry 4.0, it’s not enough.
So, let’s say you’re headhunted by a tier one oil company to lead their upstream business process in a new territory where, amongst many other demanding strategic and operational responsibilities, you will need to procure and commission a new production rig.