ALEXANDRIA, MN-For the second consecutive year, Donnelly Custom Manufacturing Co. has received the Silver Supplier award from Marvin Windows and Doors, a leading manufacturer of made-to-order wood and clad wood windows and doors. Donnelly molds short-run parts for Marvin and has been instrumental in helping them achieve excellence in employee training through its Training Within Industry (TWI) best practices.

The Silver Supplier award recipients are selected based on the results from monthly supplier performance reports that evaluate each supplier’s standards of quality and delivery as well as technology and transaction accuracy.

“We are pleased to be recognized once again by Marvin for supplier excellence,” says Ron Kirscht, president of Donnelly. “This type of recognition from one of our valued business partners is a testament to our continued commitment in meeting, and exceeding, customer expectations.”

As with all of its customers, Donnelly goes beyond typical supplier performance metrics and is willing to share many of its best practices. One example is Donnelly’s introduction of TWI teachings to many of Marvin’s employees. TWI is a lean process that provides supervisors with critical leadership and analytical skills to help them effectively train personnel to recommend, and implement, process improvements.

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