Quality Magazine logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Quality Magazine logo
  • NEWS
  • PRODUCTS
    • FEATURED PRODUCTS
    • SUBMIT YOUR PRODUCT
  • CHANNELS
    • AUTOMATION
    • MANAGEMENT
    • MEASUREMENT
    • NDT
    • QUALITY 101
    • SOFTWARE
    • TEST & INSPECTION
    • VISION & SENSORS
  • MARKETS
    • AEROSPACE
    • AUTOMOTIVE
    • ENERGY
    • GREEN MANUFACTURING
    • MEDICAL
  • MEDIA
    • A WORD ON QUALITY PUZZLE
    • EBOOK
    • PODCASTS
    • VIDEOS
    • WEBINARS
  • EVENTS
    • EVENT CALENDAR
    • IMTS
  • DIRECTORIES
    • BUYERS GUIDE >
      • Supplier Insights
    • NDT SOURCEBOOK
    • VISION & SENSORS
    • TAKE A TOUR
  • INFOCENTERS
    • Digital Quality Management Systems
    • NEXT GENERATION SPC & QUALITY ANALYTICS
  • AWARDS
    • ROOKIE OF THE YEAR
    • PLANT OF THE YEAR
    • PROFESSIONAL OF THE YEAR
  • MORE
    • Expert Columns
    • NEWSLETTERS
    • QUALITY STORE
    • INDUSTRY LINKS
    • SPONSOR INSIGHTS
  • EMAG
    • eMAGAZINE
    • ARCHIVES
    • CONTACT
    • ADVERTISE
  • SIGN UP!

Face of Quality: What's Wrong with Strategic Planning?

By Jim L. Smith
November 3, 2011
The problem may be too much planning and not enough execution.



Many of us are involved in the annual seemingly endless ritual of creating a strategic plan. While it is a necessary and important management tool, many organizations spend a lot of time and resources on planning and not enough time and energy on execution.

Many management teams will spend hours sequestered in conference rooms in deep discussions about their organizations, competition and markets. Staff and line personnel will typically spend countless more hours researching, compiling reports, putting together and delivering presentations. But to what avail?

If we’re lucky, the strategies will be communicated down to the worker level; however, data suggests that this doesn’t happen in many cases, at least in a clear and meaningful manner. Mostly, the strategy is put into a nice binder and then put on the bookshelf. At the next appointed time, the binders are taken down, dusted and used as review material for the next strategic planning cycle.

However, organizations that do well seem to follow these simple fundamental concepts.

Senior managers accept full accountability. Strategic planning is too important to delegate to staff. No others in the organization will be better positioned to have the overall picture to set the direction of the organization. Senior management must remain intimately involved.

Strategic planning is a process. Strategic planning is not an exercise or event done once a year. A lot of effort goes into the plan, but the real work resides in the execution of the plan. In order to be a success, implementation of the plan needs to become part of the day-to-day operations.

Select the right team. Obviously senior management needs support, advice and counsel in order to be effective. It needs to include those who will be able to contribute to the content of the plan. These people also should be positioned to help drive implementation of the strategies within the plan.

Involve the organization. Have no doubt that senior management and their planning team are leading the effort. However, successful companies seek input from within and outside their organization. They seek input from a number of ways including, market research focus groups and surveys. Successful strategic planning teams will be armed with diverse data and information to create a more robust plan.

Allocate enough time and resources. Strategic thinking and planning involves thoughtful discussion. Organizations that don’t allow enough time for their strategic sessions generally end up with inferior results, which will be very costly.

Encourage communication. The strategic plan needs to be communicated clearly to the organization. Employees need to know what to expect and how they can help with implementation. The mistake many organizations make is not repeating the plan and giving regular updates. Management should err on the side of overcommunicating the plan and progress toward meeting the milestones.

Link the strategic plan. The strategic plan must be cascaded throughout the organization in order to deploy and execute the outcome of the plan. Management and employees must have specific action steps (tactical objectives), linked to the plan, in order to implement the strategy. At the end of the day, it is the whole organization that will ensure deployment and implementation.

Measure the results. The old saying, “what gets measured, gets managed” is certainly true in this case. Management needs to monitor progress of the action steps at regular updates-a quarterly review, at minimum. It is one thing to develop the strategic plan, but quite another to implement the outcomes. This is where the real work resides and the organization needs to manage it as such. All employees must have clear and accountable objectives through which they are able to monitor their progress. In this manner adjustments can be made accordingly as everyone has his focus on deployment and implementation.

Remain flexible. Plans aren’t perfect. If something isn’t working, don’t just keep plowing ahead-make adjustments. Monitor and measure the changes to ensure positive change is taking place.



So, what’s wrong with strategic planning? The problem rests with management’s approach and commitment, not with the tool. The solution is fairly simple as it rests with commitment, alignment and visibility. The strategic plan must be an active process with results cascaded for linkage. The corresponding actions are constantly monitored to ensure that decisions and results are in line with the strategy.



Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Qm0222 clmn face p2 author jim smith

Jim L. Smith has more than 45 years of industry experience in operations, engineering, research and development and quality management. You can reach Jim at [email protected]

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • 2024 Quality Rookie of the Year Justin Wise 1440x750px banner with "Quality Rookie of the Year" logo inset

    Meet the 2024 Quality Rookie of the Year: Justin Wise

    Justin Wise is an exceptional individual who has been...
    Aerospace
    By: Michelle Bangert
  • Man with umbrella and coat stands outside while it rains at night looking at a building.

    Nondestructive Testing: Is there an ethics problem?

    I was a whistleblower who exposed fraudulent activities...
    NDT
    By: Dale Norwood
  • Unraveling Deflategate: Football stadium with closeup of football on field

    Unraveling the Tom Brady Deflategate

    The Deflategate scandal erupted following the 2014 AFC...
    Measurement
    By: Greg Cenker and Henry Zumbrun
Manage My Account
  • eMagazine Subscriptions
  • Newsletters
  • Online Registration
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Quality audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Quality or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Key Takeaways for Quality Leaders
    Sponsored byComplianceQuest

    Key Takeaways for Quality Leaders from the 2026 Gartner Magic Quadrant™ for QMS

  • This image shows a person seated next to a Bobcat T66 compact track loader.
    Sponsored byPolyWorks by InnovMetric

    Supercharging Digital Gauging at Bobcat North America

  • Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios
    Sponsored byDorsey Metrology International

    Ensuring Product Quality in a Competitive Manufacturing Landscape

Popular Stories

a titanium diaphragm speaker driver

The One Thing Elon Gets Right Is Designed to Scare You

This image shows a person seated next to a Bobcat T66 compact track loader.

Supercharging Digital Gauging at Bobcat North America

Dorsey Calibration Lab photo by Tom LaBarbera Picture this Studios

Ensuring Product Quality in a Competitive Manufacturing Landscape

2026 Quality Professional of the Year!

Events

June 9, 2026

Future-Proof your Quality Processes with Advanced 3D Optical CMM Technology

Discover how to effortlessly capture complex data, leverage true multi-sensor automation, and ensure continuous operation without creating inspection delays.

June 22, 2026

Automate 2026

Automate is North America's largest robotics and automation event — and the best place to take your ideas from insight to impact.
 
Our show floor features the world’s leading automation solutions, from AI and robotics to motion control, vision systems, and more. Plus, our educational conference is second to none, led by the brightest minds in automation today.
 
Ready to transform the way you work? Take the next step at Automate.
View All Submit An Event

Products

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

Lean Manufacturing and Service Fundamentals, Applications, and Case Studies

See More Products
Quality Podcast Channel Custom Content

Related Articles

  • Face of Quality: Link Strategic Planning to Quality Improvement

    See More
  • Face of Quality: What is Quality Anyway?

    See More
  • Face of Quality: What's Your Preference?

    See More

Related Products

See More Products
  • 118631.jpg

    The Art of Integrating Strategic Planning, Process Metrics, Risk Mitigation, and Auditing

  • certified.jpg

    The Certified Manager of Quality / Organizational Excellence Handbook, 4th Edition

  • principles of quality costs.jpg

    Principles of Quality Costs, Fourth Edition

See More Products

Events

View AllSubmit An Event
  • November 11, 2025

    Cutting the Cost of Quality With Industrial CT

    On Demand This webinar explores how industrial CT scanning transforms quality management by revealing internal flaws, reducing downtime, and eliminating costly scrap and rework.
View AllSubmit An Event
×

Stay in the know with Quality’s comprehensive coverage of
the manufacturing and metrology industries.

Newsletters | Website | eMagazine

JOIN TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Manufacturing Division
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Market Research
    • Reprints
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing