Management

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Despite best efforts, auditors find things. It is their job. Why wait until audit day to uncover problems? In the words of Walt Disney, “The way to get started is to quit talking and begin doing.” 

Multi-vari charts are a useful tool for presenting analysis of variance data in graphical form. They can identify patterns of variation, on a single chart, from many causes. 

Those familiar with the animated comedy The Simpsons may recall that Homer has a once long-lost brother named Herb. While making a valiant effort to pull himself from the gutter, Herb invents a device that will translate a baby’s cries into intelligible language that will tell parents exactly what the baby wants or needs. 

In 2011, Sipho Tjabadi, general manager, Eskom Quality Management, South Africa, spoke at the ASQ Audit Division Conference. To punctuate his keynote address’s points, Tjabadi brought a video titled “The Cost of Quality.”

Real-life quality problems are conundrums. Dorian Shainin realized that recognizing the distinctive characteristics of a problem was critical. He also knew that applying the right tactics was the key to the solution; however, many of the analysis tools of his time were not effective.

Walker joined Adcole in 2017 as vice president of global sales and marketing.